Customer Care and Maintenance

Bavaria aims to provide all clients, current and potential, with high-quality support and service enabling an easy and direct communication & access to our dedicated staff.
Our customer support team strive to assist you with a wide variety of activities appropriate to your needs, from product selection and installation to product maintenance and upgrading.


Our service aims at:

  • Providing a courteous and respectful support 
  • Listening effectively to understand customer needs
  • Sharing accurate and sufficient product & service information
  • Meeting customer’s expectations and needs to ensure the highest possible standard of service
  • Handling customer’s requests and enquiries accurately, seriously and in a timely manner
  • Welcoming customer feedback and acting upon to improve our products and services.
  • Providing our customer with an Integrated Customer Satisfaction Program reflecting and ensuring our commitment to provide superior service