Customer Care and Maintenance
Bavaria aims to provide all clients, current and potential, with high-quality support and service enabling an easy and direct communication & access to our dedicated staff.
Our customer support team strive to assist you with a wide variety of activities appropriate to your needs, from product selection and installation to product maintenance and upgrading.
Our service aims at:
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Providing a courteous and respectful support
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Listening effectively to understand customer needs
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Sharing accurate and sufficient product & service information
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Meeting customer’s expectations and needs to ensure the highest possible standard of service
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Handling customer’s requests and enquiries accurately, seriously and in a timely manner
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Welcoming customer feedback and acting upon to improve our products and services.
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Providing our customer with an Integrated Customer Satisfaction Program reflecting and ensuring our commitment to provide superior service
